Terms And Conditions

Agreement To These Terms

By using this website, creating an account, or placing an order, you agree to these Terms And Conditions and any policies referenced on the website.

If you do not agree with these terms, please do not use the website or place an order through the store.

Products And Availability

We try to display product names, descriptions, colors, sizes, prices, and availability as accurately as possible. Minor differences may appear because screens, lighting, product batches, or photography can vary.

Products may be changed, removed, restocked, or discontinued at any time. Adding an item to cart does not reserve the item until the order is placed and accepted.

Pricing And Payment

Prices, discounts, taxes, shipping fees, and payment options are shown during browsing or checkout where applicable. We may correct pricing or availability errors before accepting or fulfilling an order.

You agree to provide accurate billing, shipping, and payment information. Orders may be delayed or cancelled if payment cannot be verified or if required information is incomplete.

Orders And Acceptance

After you place an order, we may send an order confirmation or status update. An order may still be cancelled if stock is unavailable, payment fails, details appear fraudulent, or an operational issue prevents fulfillment.

If an order is cancelled after payment, we will work through the available payment channel or customer support process to help resolve the amount according to the payment provider and store process.

Shipping, Delivery And Pickup

Delivery timelines, shipping charges, pickup options, and serviceable locations may vary by order. Estimated timelines are not guaranteed and may be affected by courier delays, holidays, address issues, or events outside our control.

Customers are responsible for providing a complete and reachable delivery address and contact number. Extra charges may apply for failed delivery attempts, address changes, or reshipment where applicable.

Returns And Exchanges

Return, exchange, and refund eligibility may depend on the item, condition, purchase date, hygiene requirements, offer terms, and proof of purchase. Please contact us before sending any item back.

Items should be unused, unwashed, undamaged, and returned with original tags and packaging where required. Final sale, altered, damaged, or used items may not qualify for return or exchange.

Accounts And Customer Responsibilities

You are responsible for keeping account login details secure and for all activity under your account. Please contact us quickly if you believe your account or order information has been used without permission.

You agree not to misuse the website, interfere with store operations, copy content without permission, upload harmful code, attempt unauthorized access, or use the store for unlawful activity.

Offers And Promotions

Offers, coupon codes, sale pricing, free shipping messages, and promotional benefits may have conditions, limits, exclusions, and end dates. Promotions cannot always be combined unless clearly stated.

We may change, pause, or end promotions at any time, and we may refuse use of a promotion if it appears incorrect, expired, duplicated, or misused.

Website Content And Liability

The website is provided for shopping and store information. We work to keep it available and accurate, but we cannot promise uninterrupted access, error-free content, or that every issue will be corrected immediately.

To the fullest extent allowed by applicable law, Dark Zone is not responsible for indirect, incidental, or consequential losses connected to website use, delays, product unavailability, or third-party services.

Changes To These Terms

We may update these Terms And Conditions when the store, policies, services, or legal requirements change. Continued use of the website after updates means you accept the latest version posted on this page.