Privacy Policy
This page explains how we collect, use, protect, and share information when you visit our store, create an account, contact us, or place an order.
At Dark Zone Menswear, customer trust matters. We collect only the information needed to run the store, complete purchases, communicate with customers, and keep the shopping experience reliable.
Information We Collect
When you browse, create an account, place an order, or contact us, we may collect your name, phone number, email address, billing and shipping address, order details, and messages you send to us.
We may also receive technical information such as your IP address, browser type, device information, pages viewed, referral URLs, and cookie identifiers so the website can run securely and improve over time.
How We Use Your Information
We use customer information to process orders, deliver products, provide support, manage returns or exchanges, send service updates, prevent fraud, keep the website secure, and improve the shopping experience.
If you subscribe to marketing updates, we may use your contact details to send new arrivals, offers, and store news. You can opt out of marketing messages where an unsubscribe option is provided or by contacting us.
Payments And Checkout
Payments are handled through checkout and payment service providers. We do not intentionally store complete card numbers or sensitive banking credentials on this website.
Payment providers may process your payment information under their own privacy and security terms. Please review the payment method details shown during checkout.
Cookies And Site Tools
The website may use cookies and similar technologies to keep your cart active, remember preferences, support login sessions, measure traffic, and protect against misuse.
You can control cookies through your browser settings, but disabling some cookies may affect cart, account, checkout, or security features.
How We Share Information
We share information only when needed to operate the store, such as with delivery partners, payment processors, website hosting providers, analytics tools, customer support tools, and professional advisers.
We may also share information if required by law, to protect our rights, to investigate fraud or security issues, or as part of a business transfer.
Data Retention
We keep order, account, and support information for as long as needed to provide service, maintain business records, meet tax or accounting requirements, resolve disputes, and protect the store from misuse.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely retain it according to our operational needs.
Your Choices
You may ask us to update your account information, correct order contact details, stop marketing messages, or review a privacy request connected to your customer record.
For account and order security, we may need to verify your identity before completing some requests.
Policy Updates
We may update this Privacy Policy when our store, technology, payment methods, or legal requirements change. The latest version will be posted on this page with an updated date.
Contact Dark Zone
For privacy questions, order-related corrections, or account requests, contact us using the details below.
- Emailrohitkukadiya212@gmail.com
- Phone+91 010 1000 888
- LocationAhmedabad, Gujarat